Our Cooks provide home cooking and try to cater to all tastes.
Refreshments for residents and visitors are available in the dining room
throughout the day and night. Meals are provided in the dining room at 8.00 a.m., 12.30 and 6p.m. and beverages & snacks are taken to the residents at approx. 10.30 a.m., 3.30p.m. and 9.00 p.m. They are trained to provide nourishing balanced meals with attention to special diets. All have Food Handling Certificates as required by the Department of the Environment. Smoking for residents and visitors is restricted to our new conservatory. We encourage our residents to continue their normal routine day as at home and those who need assistance with feeding are attended to discreetly.
The professionalism of our trained staff is paramount and they achieve high standards of care by using a relaxed approach to individual problems and encourage families to take an active part in that care. Day to day caring and support by our Social Care Workers and Ancillary staff is carefully supervised to a high standard and the Directors are dedicated to the training of all staff to ensure these high standards are continued by taking full advantage of NVQ opportunities that are available. Medical supervision is continued as at home by the resident's own G.P. - who visits by request. A good working relationship has now been established with all of the local surgeries and a high level of health-care is the 'norm'. Access to all community services is as required and by arrangement. This includes local Dental, Chiropody, Optician, Physiotherapy and Occupational Therapy with Home visits undertaken as advised by them. Out-patient referals and hospital visits are always escorted and liaison letters giving up to date medical information provided where relevant. Nursing records are maintained daily to ensure continuity of Individual
patient care with special attention to each person's right to choose the level
of that care. |